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  5. The Difficulties of Dealing with Insurance Companies after a Car Accident

The Difficulties of Dealing with Insurance Companies after a Car Accident

Parr Richey Frandsen Patterson Kruse LLP | Jul 19, 2017 | Car Accidents, Personal Injury Litigation |

Anyone who has been involved in an Indiana car accident knows that dealing with insurance companies in the wake of the accident can be a real headache. While insurance is mandatory in all states and should act to provide compensation to car accident victims, the reality is that insurance companies are for-profit companies that are financially incentivized to pay out as little as possible for each claim.

In many cases, insurance companies will approach an accident victim early in the recovery process in hopes of getting to them before they speak to an attorney. An employee of the insurance company may try to act like they know what is best for an accident victim, and they will often explain that the claim is worth a certain amount and offer to settle the claim. However, accident victims should be careful when discussing their claims with anyone from the insurance company because in most cases, the offers made to an unrepresented accident victim are low-ball offers to settle claims that may be worth much more.

In other cases, insurance companies will outright deny an accident victim’s claim. This is especially the case when there are unusual facts surrounding the accident. In such cases, the accident victim may be left with no choice but to file a personal injury lawsuit, seeking to compel the insurance company to cover the claim. That is exactly what happened in a recent car accident case in Rhode Island.

 

The Facts of the Case

The plaintiff was the passenger in a parked car when she witnessed a car accident involving two cars. The plaintiff got out of the car and approached the accident to provide assistance to those involved. As she was standing near the scene, another vehicle did not see the stopped cars on the road and crashed into one of them, causing it to strike the plaintiff.

The plaintiff filed a claim against the third driver’s insurance policy, but that driver had inadequate insurance to cover all of the plaintiff’s expenses, so she filed a claim with the insurance policy of the driver of the car she was initially occupying. That insurance company – the defendant in this lawsuit – denied the plaintiff’s claim, claiming that she was not “occupying” the vehicle at the time of the accident. The woman filed a personal injury claim against the insurance company to compel it to cover her injuries.

The court agreed with the plaintiff that she was indeed “occupying” the covered vehicle and should be covered under the policy. The court explained that the determination of whether she was “occupying” the vehicle depended on more than where she was physically located when she was injured. The court noted that the plaintiff was initially inside the covered vehicle when she witnessed the accident and that she exited the vehicle for the sole purpose of providing assistance. The court also seemed concerned that by determining that the plaintiff was not covered, it would discourage people from helping motorists in need of assistance. In the end, the insurance company was required to pay out on the plaintiff’s claim.

Have You Been Injured in an Indiana Car Accident?

If you or a loved one has recently been injured in an Indiana car accident, you may be entitled to monetary compensation from one or more parties involved. It is common that at least one insurance company will be involved in the recovery process. The skilled Indiana personal injury attorneys at the law firm of Parr Richey Frandsen Patterson Kruse have amassed years of experience dealing with even the most difficult insurance companies, and we have a successful track record across thousands of cases. To learn more about Indiana injury law, and to speak with an attorney about your case, call 888-532-7766 to schedule a free consultation.

What should you do after a crash on I-465 or I-70?

On Behalf of Parr Richey Frandsen Patterson Kruse LLP | May 27, 2025 | Car Accidents

You're driving I-465 like you've done a hundred times before — fast, focused and trying to get somewhere. Then it happens. A sudden jolt, a loud impact, maybe the screech of tires or the crunch of metal. Everything feels disoriented for a second, but your mind starts...

The rights and duties of bicycle drivers in Indiana

On Behalf of Parr Richey Frandsen Patterson Kruse LLP | May 15, 2025 | Bicycle Accidents

Bicycling is a beloved activity for many in Indiana, offering a means of transportation and a way to enjoy the outdoors. Still, sharing the road with motor vehicles can present significant risks. To safeguard cyclists, Indiana has various laws that address bicycle...

Costs of loss: recovering damages in child wrongful death cases

On Behalf of Parr Richey Frandsen Patterson Kruse LLP | Apr 28, 2025 | Wrongful Death

You can lose the ones you love for the most mundane reasons. A seemingly innocent meal purchased at a local grocery store can cost you more than you intended to pay. Late last year, grieving mother Shantria Weddle filed a wrongful death lawsuit. Weddle’s 12-year-old...

Modern twists on the age-old problem of distracted driving

On Behalf of Parr Richey Frandsen Patterson Kruse LLP | Mar 31, 2025 | Car Accidents

We all know texting while driving is dangerous. But have you looked around your car lately? Modern vehicles come packed with screens, buttons and alerts that can pull your attention from the road just as quickly as a phone. And outside your windows are plenty of...

What are the most common causes of car accidents in Indianapolis?

On Behalf of Parr Richey Frandsen Patterson Kruse LLP | Mar 21, 2025 | Car Accidents

Several factors consistently contribute to vehicular accidents in the Indianapolis area. Data shows the following are top causes of accidents in the area: Alcohol: Recent research conducted by Indiana University’s Public Policy institute finds that a top cause of...

What are unique factors of commercial truck accidents?

On Behalf of Parr Richey Frandsen Patterson Kruse LLP | Mar 21, 2025 | Truck Accidents

When driving on Interstate 465, I-70 or I-65 around Indianapolis, you’ve likely felt dwarfed by massive commercial trucks barreling down the highway. The sheer size disparity between your vehicle and a fully loaded semi creates potentially catastrophic consequences in...

Am I liable for a car accident on a slippery road?

On Behalf of Parr Richey Frandsen Patterson Kruse LLP | Mar 20, 2025 | Car Accidents

Heavy rain or snow can create hazardous driving situations. Wet roads can cause cars to slide or skid, making it hard to control your vehicle. Icy patches are even more dangerous, as they can be nearly invisible and cause sudden loss of traction. On snowy or rainy...

When Businesses Have a Duty to Protect Their Customers: The Foreseeable Attack

Parr Richey Frandsen Patterson Kruse LLP | Dec 12, 2023 | Premises Liability

On November 29, 2023, the Indiana Court of Appeals published its Opinion in Brummett v. Bailey, 23A-CT-683, slip op. Brummett is the latest case in a string of Indiana Court of Appeals decisions following the Indiana Supreme Court’s Goodwin v. Yeakle’s Sports Bar & Grill, Inc., 62 N.E.3d 384, 389 (Ind. 2016). In these cases, the courts have been grappling…

Thu v. Willis and the Necessity of Expert Medical Testimony

Parr Richey Frandsen Patterson Kruse LLP | Aug 28, 2023 | Car Accidents

On March 13, 2023, in a memorandum decision, the Indiana Court of Appeals affirmed a trial court’s decision for the plaintiff in a negligence complaint despite the defendant-appellant’s argument that the plaintiff failed to provide sufficient evidence that the car accident at issue was the proximate cause of his injuries. In this case, Thu v. Willis,[1] Guy Willis Sr. (“Willis”)…

Erie Insurance Exchange v. Craighead: Protecting the Purpose of Underinsured Motorist Coverage

Parr Richey Frandsen Patterson Kruse LLP | May 22, 2023 | Car Accidents, Insurance, Underinsured Motorist ("UIM") Claims

In a case determined in September 2022, the Indiana Court of Appeals decided an important and common issue for injury victims when dealing with their own insurance in its opinion in Erie Insurance Exchange v. Craighead. Many drivers who are injured as a result of an underinsured motorist turn to their own underinsured motorist coverage and medical payments coverage to…

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  • What should you do after a crash on I-465 or I-70?
  • The rights and duties of bicycle drivers in Indiana
  • Costs of loss: recovering damages in child wrongful death cases
  • Modern twists on the age-old problem of distracted driving
  • What are the most common causes of car accidents in Indianapolis?

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